AGENTS

Check Availability

ResRequest is our online reservations system that enables you to check availability – there is no longer a requirement for a login simply click the link below. If you have any problems accessing the system please contact the reservations department.
Availability Calendar

Rates & Specials

To receive NETT rates please contact our Reservations Team - Festus, AnneMiriam or Rachel - at reservations@selous.com. All our specials, terms and conditions are listed on our rates.  Please read them carefully and if you have any questions please do not hesitate to contact us.

Scheduled Flights & Charters

Our preferred suppliers are Coastal Aviation, Auric Air and Safarilink, our reservations team is happy to quote both scheduled and charter flights for your guests.

Dar es Salaam Hotels & TRANSFERS

We are happy to book overnight accommodation for your guests in Dar es Salaam.  Please contact the reservations department and we can quote you a room at the hotel of your choice. Alternatively we can send accommodation suggestions which would be suitable to your guests. We can also assist with organising any transfers needed.

Private Vehicles

We have one vehicle available per bush camp dedicated for private hire (agents are able to see if it's available through our Check Availability facility). The cost to the agent is USD $395 + VAT per day. Please note in Jongomero a group of 4 pax and in Siwandu a group of 6 pax will automatically receive a private vehicle.

Book Private Vehicles

Booking Procedure Provisional Booking

After consulting with the Availability Calendar, please email the reservations department at reservations@selous.com with as much information as possible, including flight and hotel options, ages of guests, number of tents required, dates, dietary requirements etc. to make a provisional booking. Please note we do not take block bookings during high season – if you have a special request please indicate this when making your booking enquiry.

After contacting us you will receive a reservations summary via email and we will hold provisional bookings for 7 days.  We will then follow up with you before the date of expiry and if you need more time please let us know and we will be as flexible as possible. If we do not hear back from you after 7 days we will release the booking.

Deposit

After confirmation you will need to pay the 20% deposit within 10 days. However we do understand that you might have fixed dates for transferring money and that this can take some time. So we will send you a reminder if you do not pay after 10 days. We will then give you a subsequent 7 days to pay. But if we do not receive the deposit after this period we have the right to release the booking.

USD Correspondent Bank
Standard Chartered Bank
New York, NY US
Swift: SCBLUS33

Acc name: Jongomero Camp Ltd 
USD Acc no: 011105012671
National Bank of Commerce Ltd - Corporate Branch
Swift: NLCBTZTX
Sort Code: 67151107
Dar es Salaam, Tanzania

Balance

The balance needs to be paid 30 days before the guest arrives, or 60 days before arrival when it is a group booking of 3 tents or more. If we do not receive the balance we will send you a reminder and give you another 7 days to pay. But if we do not receive the balance after this period we will cancel your booking.

Please note that we will follow the above procedure as unfortunately we have experienced that agents with good intentions did not pay their bills while their guests had stayed at our camps.  If you have any questions about the above procedure please contact our reservations manager Festus at Festus@selous.com and he will try to assist wherever possible.

Reservations Department

To make an enquiry, receive a quote, make a provisional booking or receive rates please contact us via email reservations@selous.com or phone +255 (0) 22 212 8485.

Office hours

Mon – Fri 8am – 5pm (local time) 5am – 2pm (GMT)
Sat 9am – 12pm (local time) 5am – 9am (GMT)

If you have an emergency outside office hours please call +255 (0)782 069 416.

Marketing & PR Department

For all marketing information or PR and competition enquiries please contact us via marketing@selous.com. For any FAM trip requests please contact Bridget at bridget@selous.com (Africa & Europe) or Renette at renette@selous.com  (UK).

Download high res images of our camps for your marketing initiatives.